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Email orders#

Choose a setup based on whether customers can send orders to a new address or must keep using the current inbox.

StackCube email channel settings
Check the receiving address and email channel status.

Connection methods#

Which method should you choose?#

Current situationMethod
Customers can use a new recipient addressNew order address
The existing Naver address must stayNaver Mail connection
The existing Gmail address must stayGmail automatic forwarding

Messages from unregistered senders are still received without an assigned customer. Review the order, then select an existing customer or create a new one.

After setup, send a new test email and check Channels → Intake history and Order management. Older messages may not be imported.

For an email received before setup, use Order management → Add manually → Email.