Email orders#
Choose a setup based on whether customers can send orders to a new address or must keep using the current inbox.

Connection methods#
- Use a new order addressCustomers send orders directly to the StackCube receiving address.
- Connect Naver MailConnect the existing Naver mailbox over IMAP.
- Set up Gmail automatic forwardingForward order emails from the existing Gmail inbox to StackCube.
Which method should you choose?#
| Current situation | Method |
|---|---|
| Customers can use a new recipient address | New order address |
| The existing Naver address must stay | Naver Mail connection |
| The existing Gmail address must stay | Gmail automatic forwarding |
Messages from unregistered senders are still received without an assigned customer. Review the order, then select an existing customer or create a new one.
After setup, send a new test email and check Channels → Intake history and Order management. Older messages may not be imported.
For an email received before setup, use Order management → Add manually → Email.