Customer-specific pricing#
Enter default item prices, then assign price tiers and rules to customers with negotiated prices. Compare submitted and calculated prices before approval.


Pricing models#
Use price tiers and rules for:
- Default item price
- Customer price tier
- Fixed price rule for a specific item or SKU
- Discount percentage rule
- Quantity or date-limited rule
Start with the prices you need#
Start with the prices needed for your first real orders. You do not need to import every historical exception at once.
Add prices in this order:
- Default item price
- Price tiers for customer groups
- Customer tier assignment
- Fixed-price or discount rules
- Quantity or date limits only where needed
Set prices in StackCube#
Set up pricing in this order:
- Create tiers such as VIP, wholesale, or distributor in Price tier management.
- Search customers and apply a tier in Customer tier assignment.
- Add global or item-specific rules in Price rule settings for each tier.

Tier codes must be unique. Use a clear display name and keep the code short for CSV files and integrations.
Price rules#
Rules can apply to all items or a specific SKU.
| Condition | Meaning |
|---|---|
| Default | Always applies. |
| Quantity range | Applies only within a min/max quantity range. |
| Date range | Applies only between start and end dates. |
| Quantity + date | Applies only when both conditions match. |
| Type | Meaning |
|---|---|
| Fixed price | Uses a specific price for the condition. |
| Discount rate | Discounts from the default sales price. |
Do not overlap quantity or date conditions for the same target. Add an end date to promotions and temporary prices.
Upload price rules by CSV#
Download price rules, edit the CSV, and upload it again. A row with a rule ID updates that rule. Without a rule ID, StackCube uses the item and conditions to find an existing rule or add a new one.
CSV rules:
- Enter either fixed price or discount rate, not both.
- Use
YYYY-MM-DDfor dates. - Use the all-items target type for global rules.
- Enter SKU for item rules.
- After upload, save the price-rule settings modal to apply changes.
Check prices in an order#
In Order management, compare the submitted and calculated prices. Check orders with a mismatch, a missing price, or an expired rule first.
When the same price is corrected again#
If reviewers keep correcting the same price, update the price tier or rule.