Security and data handling#

StackCube stores customer orders, prices, and shipping information. Give workspace access only to people who need it for their work.

Access control#

Separate workspace administration, order approval, and export responsibilities. Review roles under Settings → Members and remove people who no longer handle orders. Transfer ownership to an active admin when the owner changes.

Your account#

Change your password under Settings → Security after confirming the current password. Give each team member a separate account instead of sharing a password.

Change your name, mobile number, and language under Settings → My profile. Leaving an organization removes access to its orders and settings. The owner must transfer ownership first.

Stored information#

StackCube stores the information needed for order intake and review:

• Customer profiles
• Item catalog and prices
• Incoming messages and files
• Order drafts created from incoming messages
• Approved order records
• Export history

AI processing#

AI extracts and organizes order details. Your team must check the source and order data before fulfillment.

What to check#

Check these items regularly:

• Require review for unknown customers and unmatched items.
• Limit carrier export access.
• Keep the original message or file attached to each order draft.
• Review permissions periodically.

Use the audit log to find who changed an order, item, or setting.

Questions#

For questions about security, privacy, or data processing, contact StackCube support before sending sensitive customer data through a new channel.