How AI prepares an order#

AI extracts order details from messages and files and creates a draft. Your team still decides whether to approve and fulfill the order.

StackCube incoming channel history — Incoming email and KakaoTalk messages are kept with source text, channel, sender, status, and the generated order link.

What AI extracts#

When present in the source, StackCube extracts:

Customer and contact
Item names and aliases
Quantities and units
Requested delivery date
Shipping notes
Details in attachments
Possible duplicate orders

Order draft#

AI creates an order draft. Check the extracted values, item matches, and original message before approval.

How items and prices are found#

Extracted item names are matched against catalog names and aliases. Prices are recalculated using the tier and rules assigned to the customer.

Data handling#

See security and data handling for order data and access controls.

When the same correction repeats#

If the same item needs correction again, update its alias or unit conversion under Matching knowledge. For a repeated price difference, check the customer pricing rule.