Frequently asked questions#

Which order channels can StackCube consolidate?#

StackCube can consolidate email, KakaoTalk, SMS, Excel, PDF, and private order portal submissions into one review queue.

Does AI approve orders automatically?#

No. AI prepares order candidates. Your team confirms customer, item, quantity, price, and delivery details before approval.

Can we test without changing customer behavior?#

Yes. Start with email forwarding, file upload, or internal copy-paste workflows while customers keep their current process.

Can StackCube handle different prices by customer?#

Yes. Configure customer price tiers and tier rules for fixed prices, discounts, quantity rules, or date-limited terms. Reviewers can compare submitted prices with the resolved price before approval.

Does StackCube replace ERP?#

No. StackCube is the intake and review layer before ERP entry, CSV handoff, or supported ERP export.

Can we download carrier files?#

Yes. Approved orders can be exported into carrier-ready CSV formats. Custom formats depend on plan and setup scope.

Who is StackCube not for?#

StackCube is not meant to replace enterprise ERP, run broad custom SI projects, or manage simple consumer e-commerce stores. It is built for recurring B2B dealer and distributor order flows.