Frequently asked questions#

Which order channels can StackCube consolidate?#

Email, KakaoTalk, SMS, Excel, PDF, and order portal submissions all appear in Order management.

Does AI approve orders automatically?#

No. AI extracts order details from the source. Your team checks the customer, items, quantities, prices, and delivery details before approval.

Can we test without changing customer behavior?#

Yes. Start with email forwarding or file upload. Customers can keep ordering the way they do today.

Can StackCube handle different prices by customer?#

Yes. Set fixed prices, discounts, quantity conditions, or date ranges in customer price tiers and rules. Compare the submitted and calculated prices before approval.

Does StackCube replace ERP?#

No. Review orders in StackCube, then send approved data to ERP by direct entry, CSV, or a supported integration.

Can we download carrier files?#

Yes. Export approved orders as carrier-ready CSV files. Ask support if you need a different file format.

Who is StackCube not for?#

StackCube is not an enterprise ERP replacement or a consumer storefront. It is for teams that handle recurring B2B orders from email and messaging channels.