Carrier CSV export#
Download approved orders as carrier-ready CSV files.
Information in the file#
Carrier export uses approved order data:
- Recipient name
- Phone number
- Address
- Item summary
- Quantity
- Delivery note
- Sender or warehouse details
Export approved orders only.
If an order has no sender details, StackCube uses the defaults in Settings > Shipping/Carrier. Update them when the fulfillment location changes.
If orders use a company-specific name for a carrier or service, add it under Settings → Shipping. Add only terms that are missing from the common list or mean something different in your company.
First download#
- Choose the first carrier format.
- Confirm required columns and field order.
- Map StackCube order fields to carrier fields.
- Export sample approved orders.
- Upload to the carrier system and confirm acceptance.
Before downloading#
StackCube warns you when a recipient name, phone number, or address is missing. Fix the order details, then download the file again.
The same order can be downloaded more than once. Check whether it was already uploaded to the carrier before creating another shipment.
When the carrier uses a different format#
If a carrier or warehouse requires different headers or column order, edit and save a template in the export window. Test the default file first and change only the fields they require.
Available formats#
Common formats include CJ Logistics, Lotte, Hanjin, and warehouse upload files. Ask support if you need a different format.
Who can download files#
Give export access only to the people who prepare shipments. Check for duplicate shipments before downloading or uploading a file again.