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Repeat B2B buyers often order the same items week after week, but the process is still slow: they email a list, your team manually checks SKUs, and someone inevitably types a product name just slightly wrong. The StackCube Order Portal gives each customer their own private, login-protected storefront pre-loaded with exactly the items and pricing that apply to them. Customers browse, add to cart, and submit — your team sees a clean, pre-validated order candidate in the review queue without any back-and-forth to sort out what was meant.

How the order portal works

1

Share the portal link with your customer

In StackCube, generate a unique portal link for each customer account. Send the link directly to the buyer — by email, chat, or however you typically communicate. The link is specific to that customer and gives access only to their catalog and pricing. No signup process is required; you control who gets access.
2

Customer logs in and browses their catalog

The customer opens their portal link and sees only the items that are available to them, at the prices configured for their account. This eliminates confusion over product variants, discontinued items, and tiered pricing — the customer can only select what you’ve made available to them.
3

Customer adds items to cart and submits

The customer adds quantities for the items they need and submits the order, exactly like a consumer e-commerce checkout. They can add order notes, reference a PO number, or specify a delivery date if your portal is configured to accept those fields.
4

Your team reviews the order in StackCube

The submitted order appears in your StackCube order list as a fully structured candidate — item names, SKUs, quantities, and pricing are already filled in from the portal. Your team reviews, approves, and moves it to fulfillment without needing to decode a message or re-enter any data.
Each customer receives their own unique portal link. Portal A for Customer A shows Customer A’s items and prices; Customer B’s link shows only their catalog. Links are not interchangeable, and customers cannot see each other’s pricing or available items.

Key benefits

Fewer item-name errors

Because customers select from a pre-loaded catalog rather than typing free text, mismatched product names and SKU ambiguity are eliminated at the source.

Faster repeat orders

Customers who reorder the same items regularly can add them to cart in seconds. The portal remembers past orders and can surface frequently ordered items prominently.

Customer-specific pricing

Each portal reflects the negotiated pricing and available SKUs for that specific account — no risk of a customer ordering at the wrong price tier or requesting items not in their contract.

Reduced back-and-forth

Because the portal validates item availability and pricing at submission time, your team receives cleaner orders that need less clarification before approval.

Configuration options

Yes. When setting up a customer’s portal, you define their catalog by selecting from your master product list. You can include all items, a specific category, or a hand-picked set — whatever matches that customer’s account terms.
Yes. Each customer portal supports independent pricing rules. You can set a flat price per SKU for that customer, apply a discount percentage, or inherit pricing from a customer group. Prices shown in the portal are the prices that appear on the submitted order candidate.
Out-of-stock items can be configured to appear as unavailable in the portal (greyed out with a status label) or hidden entirely, depending on your preference. Customers won’t be able to add unavailable items to their cart.
Order history visibility in the customer portal is available on the Growth plan and above. Customers can review their past submitted orders, which makes it easy to reorder a previous basket with minimal effort.
Send portal links to your highest-volume repeat buyers first. These accounts place orders frequently, so the time savings compound quickly — and the reduction in item-name errors is most noticeable where order volume is highest.
Portal links grant access to that customer’s catalog and pricing. Treat them like a password — share them only with the intended buyer contact, and regenerate the link immediately if you believe it has been shared with an unintended party.